Highlights: Problems of performance appraisal and solutions;

Key Points: Performance appraisal process; performance appraisal tools and methods; problems of performance appraisal and solutions; appraisal interview

Contents:

   1. Describe the appraisal process

   2. Develop, evaluate, and administer four performance appraisal tools

   3. Explain the problems in appraising performance

   4. Discuss pros and cons of six appraisal methods

   5. Perform an effective appraisal interview

   6. Discuss the pros and cons of using different raters to appraise a person’s performance

   7. Discuss how appraisals are done in some Asian companies