Chapter 4 Training and Developing Employees

Highlights: the importance of new employee orientation

Key Points: Orienting EmployeesThe Training ProcessTraining MethodsManagement DevelopmentManaging Organizational Change and DevelopmentEvaluating Training Programs

Contents:

   1. Describe the basic training process

   2. Describe how to identify training requirements

   3. Distinguish between problems you can fix with training and those you cannot

   4. Explain how to use five training techniques

   5. Discuss how companies in Asia train their employees